Shipping Policy
Order Processing
At Juna Label, every order is handled carefully to ensure accuracy and quality.
Please allow 1–3 business days for your order to be processed before shipment.
Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Time
Our standard delivery timeframe is 5–15 business days, depending on your location.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Fees
We offer free shipping on all orders, with no minimum order value required.
How to Place an Order
To place an order:
- Select your preferred item
- Add it to your cart
- Proceed to checkout
- Review your shipping details carefully
- Choose your payment method
- Complete your purchase securely
After checkout, you will receive an order confirmation email.
Delays & Availability
Delivery times may vary during busy periods, holidays, or due to unexpected shipping delays.
We always aim to get your order delivered as quickly as possible.
Shipping Insurance
At Juna Label, we want your order to arrive safely.
Optional shipping insurance may be available at checkout for extra protection.
Shipping insurance may cover:
- Lost packages
- Damaged packages
- Packages opened or damaged during transit
How Shipping Insurance Works
If you selected shipping insurance and there is an issue with your order:
- Contact us within 7 days of delivery or expected delivery
- Provide your order number
- Send photos if the item arrived damaged
- Send tracking details if the package appears lost
Once approved, we may offer a replacement at no additional cost.
What Is Not Covered
Shipping insurance does not cover:
- Incorrect or incomplete addresses entered by the customer
- Packages marked as delivered but stolen after delivery
- Delays caused by customs or shipping carriers
Customer Support
For questions about your order or shipping, contact us at:
📧 Support@JunaLabel.com
